Support

Auralo can only use the Apple Health data you allow.

1. Open the Health app › tap your picture › Apps › Auralo.
2. Turn on the categories you want Auralo to read, especially Sleep, Heart Rate, Heart Rate Variability, Resting Heart Rate, Steps and Workouts.
3. Reopen Auralo and pull down to refresh.

Personal baselines need a few nights of data. Scores become more confident over the first one to two weeks.

1. Make sure the Auralo Watch app is installed: on iPhone open Watch › My Watch › scroll to Auralo › Install.
2. Keep iPhone and Watch nearby with Bluetooth on, then open Auralo on the iPhone first, then on the Watch.
3. For sleep and HRV data, wear your Watch to bed with Sleep Focus or a sleep schedule turned on in the Health app.
4. If it's still stale, restart both devices.

Turn on water reminders in Auralo: open the Water card and switch on Remind me at these times. Reminders follow the suggested schedule shown there and skip your quiet hours. On a reminder, Log it saves the glass to Apple Health and Snooze 30 min brings it back later, on iPhone or Apple Watch.

Drip, the water buddy on your Lock Screen and in the Dynamic Island, needs Live Activities: Settings › Auralo › Live Activities, and Show water buddy on Lock Screen on the Water card. iOS only lets Drip start while Auralo is open and ends it after 8 hours, so it comes back the next time you open the app.

If a glass doesn't save, Auralo says why. Usually Apple Health needs permission to write Water: Health app › your picture › Apps › Auralo.

iOS decides when widgets refresh. Opening Auralo updates them straight away. To add one: touch and hold the Home Screen › Edit › Add Widget › search "Auralo". Pick a style by touching and holding the widget › Edit Widget. On Apple Watch, edit your watch face and choose an Auralo complication.

Also check that Background App Refresh is on: Settings › General › Background App Refresh.

That's fine. Auralo is best with Apple Watch, and it also works with other wearables that sync to Apple Health, such as Oura, Garmin or Fitbit. See which wearables work and how to turn on syncing. With iPhone alone, it uses your steps and activity, plus sleep from any app that writes to Apple Health. Recovery and stress are more precise with overnight heart data from a wearable.

Yes, through Apple Health. You'll need version 5.05 or later of the Google Health app. In the Google Health app, open Connections › Apps and services › Apple Health › Get started, then turn on Steps, Heart rate, Resting heart rate, Sleep and Exercise. Then open Auralo and pull down to refresh. Your sleep, with stages, and your workouts will show as tracked by Google Health.

Google doesn't share heart-rate variability (HRV) with Apple Health, so Auralo's recovery score uses your resting heart rate, sleep and recent strain instead, and shows a lower confidence. For other wearables, see Works with your wearable.

Both of you need Auralo installed. Open the link on the iPhone that has Auralo, or scan the QR code with the Camera app. In Messages, open the Auralo app from the app drawer to see the live leaderboard.

Open Settings › your name › Subscriptions › Auralo+. To restore a purchase on a new iPhone, use Restore purchases in the app. For refunds, visit reportaproblem.apple.com.

Export your history as CSV, JSON or PDF from the app's Export screen. Deleting Auralo's data (or the app) removes everything Auralo stored; your Apple Health data stays in the Health app.